At Aroundtown Garage Doors, we are committed to providing our customers with high-quality products and services. In the event that a customer orders a door and encounters minor scratches or dents upon delivery, we would like to clarify our policy.
While we take every precaution to ensure that our products are delivered in pristine condition, minor imperfections can occasionally occur during the manufacturing and shipping process. These imperfections, such as minor scratches or dents, do not impact the functionality or structural integrity of the door.
We kindly request our customers to thoroughly inspect the delivered product upon receipt. If any minor scratches or dents are observed, please notify us within 48 hours of delivery. We will diligently review the situation and work to find a suitable solution, such as offering touch-up paint or providing guidance on addressing minor cosmetic issues.
It’s important to note that such minor imperfections do not affect the overall performance or longevity of the door. We appreciate your understanding and cooperation in adhering to our Product Condition Policy.
Thank you for choosing Aroundtown Garage Doors. We are here to serve you and ensure your utmost satisfaction with our products and services.